POLICIES & GENERAL INFO

*updated for fall 2026

FULL-TERM LESSON CALENDAR (2026/2027)

TERM 1: SEPTEMBER 14 - DECEMBER 17

TERM 2: JANUARY 11 - JUNE 10

* no lessons during Spring Break (March 12-28)

CANCELLATIONS & MISSED LESSONS

A SPECIFIC DAY AND TIME HAVE BEEN RESERVED FOR YOUR LESSONS. STUDENTS ARE WELCOME TO CANCEL AS OFTEN AS THEY NEED, BUT PLEASE NOTE *THERE ARE NO REFUNDS/RE-SCHEDULES FOR CANCELLED LESSONS OR MISSED TIME*.

MAKE-UP TIME MAY BE OFFERED IF A STUDENT IS WILLING TO ATTEND AN EXTRA SESSION WHEN THE GROOVE CHICK HAS A CANCELLATION.

SNOW DAY POLICY (FOR IN-PERSON LESSONS)

IF EXTREME WEATHER (HEAVY SNOWFALL, FREEZING RAIN, DAMAGING HIGH WINDS, ETC.) IS EXPECTED TO CAUSE HAZARDOUS DRIVING CONDITIONS, ALL LESSONS WILL MOVE ONLINE FOR THE AFFECTED DAY(S). THERE ARE NO REFUNDS/RE-SCHEDULES FOR STUDENTS WHO CHOOSE TO OPT OUT OF ZOOM LESSONS ON THESE DAYS.

ILLNESS POLICY (FOR IN-PERSON LESSONS)

IF, ON THE DAY OF THE LESSON, ANY MEMBER OF THE STUDENT’S HOUSEHOLD IS EXHIBITING SYMPTOMS OF FEVER, RESPIRATORY INFECTION OR GASTROENTERITIS, THE FAMILY IS OBLIGATED TO INFORM THE GROOVE CHICK A MINIMUM OF 60 MINS PRIOR TO HER ARRIVAL TIME. IN ORDER FOR THE LESSON TO GO AHEAD, FAMILIES MAY CHOOSE ONE OF THE FOLLOWING OPTIONS:

1) HAVE AFFECTED STUDENTS WEAR MASKS DURING LESSONS
2) MOVE LESSONS ONLINE FOR THE DAY

LESSONS WILL CONTINUE WITH THESE PRECAUTIONS UNTIL ALL SYMPTOMS HAVE RESOLVED AND/OR ALL MEMBERS OF THE HOUSEHOLD ARE DEEMED TO BE NON-INFECTIOUS.

IF THE GROOVE CHICK ARRIVES AT A STUDENT’S HOME AND A MEMBER OF THE FAMILY IS EXHIBITING SYMPTOMS OF ILLNESS, WITHOUT NOTICE, THE LESSON WILL BE CANCELLED AND THE FEES FORFEITED FOR THAT DAY.

OPTING OUT / REFUNDS

STUDENTS MAY OPT OUT OF LESSONS AT ANY POINT DURING THE YEAR, HOWEVER ONCE A PAYMENT HAS BEEN RECEIVED, A FULL OR PARTIAL REFUND WILL NOT BE AVAILABLE.

STUDIO RENTALS

YOUR LESSON HAS BEEN BOOKED WITH THE STUDIO WITH A SPECIFIC START/END TIME. STUDENTS ARE FREE TO ARRIVE LATE OR FINISH EARLY, BUT PARTIAL REFUNDS WILL NOT BE AVAILABLE.